FieldLine answers every call, qualifies every lead, and books every job while you're on the ladder, under the sink, or driving to the next site.
You can't answer when you're three stories up with a nail gun. That caller just hired your competitor.
When it's 95 degrees or 20 below, every HVAC company's phone explodes. A human receptionist handles one call at a time. FieldLine handles all of them.
Burst pipes and electrical sparks don't wait for business hours. Neither should your front desk.
Live receptionists cost $6K-12K/year and still can't handle volume spikes. Generic AI doesn't understand trades urgency.
Every incoming call is picked up in under a second. No hold music, no phone trees, no voicemail. The caller talks to a voice that sounds human and knows your business.
"Water heater leaking" gets routed to you immediately. "I'd like a quote for next month" gets qualified and booked. FieldLine knows the difference.
Qualified leads get scheduled directly into your calendar. Pending quotes get automatic follow-ups. Nothing falls through the cracks.
After every call, you get a text with the caller's info, what they need, urgency level, and what FieldLine booked. Full control, zero effort.
Not a generic chatbot with a trades skin. Purpose-built from day one.
Knows that "sparking outlet" and "gas smell" need immediate routing. Trained on real trades emergency language.
Books appointments based on your availability, service area, and job type. Syncs with your calendar in real time.
Not just reception. FieldLine can make outbound calls to follow up on quotes, confirm appointments, and close jobs.
Asks the right questions: service area, job type, timeline, budget. You get pre-qualified leads, not random calls.
Electricians get 15.5% spam calls, the highest in trades. FieldLine identifies and blocks them so you only see real leads.
Heat wave hits and 50 people call at once? FieldLine handles every single one simultaneously. No busy signals, ever.
FieldLine exists so that never happens. Your AI front office, purpose-built for the trades.